Make your arrival at Bangkok airport smoother with guided fast-track immigration assistance at BKK or DMK. Instead of navigating the airport process alone after a long flight, your airport representative helps guide you through the arrival process with clearer directions and support.
This service is ideal for first-time visitors, families, senior travelers, business travelers, and guests who want airport assistance arranged in advance. Buggy service and visa-on-arrival assistance are included only if selected.
This service is ideal for first-time visitors, families, senior travelers, business travelers, and guests who want airport assistance arranged in advance. Buggy service and visa-on-arrival assistance are included only if selected.
Included
- Guidance to baggage claim and customs area
- Service at BKK or DMK, depending on selected option
- Fast-track immigration assistance where available
- Buggy service, if selected
- Airport meet-and-greet assistance
- Visa-on-arrival assistance, if selected
- Guidance through the arrival process
- Airport representative assistance
Not included
- Transportation to or from the airport, unless selected
- Hotel transfer, unless clearly included in the selected option
- Lounge access
- Porter service, unless selected
- Visa fees or government fees
- Buggy service, unless selected
- Food and drinks
- Tips and gratuities
- Services not listed in the selected option
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- The passenger who need to apply for Visa on Arrival and Report of Yellow Fever with Health Control will need to pay extra for addtional service 500Bht per person if we found that you have to apply this service and cannot collect the payment then this will be failure of the service with no refund
- Limit of 2 luggages per passenger for porter service. The over number of luggage (size over than 56x36x23 cm) is charged at THB 100 per luggage.
- Visa on Arrival: The passport holder of Bulgaria,Bhutan,China,Cyprus,Ethiopia,Fiji,Georgia.India,Kazakhstan,Malta,Mexico,Nauru,Mauritius,Papua New Guinea,Romania,Saudi Arabia,Taiwan,Uzbekistan and Vanuatu
- If no flight information given to us at least 24 hours before arrival -no refund will be made. Make sure you did not forget to give us the flight detail.
- The passport holder of Myanmar, Laos and Cambodia is not permitted to use this service. If you booked please note that no refund will be made
- This service must be booked at least 24 hours before the actual scheduled flight time.
- The flight number, date, and time must match the real flight. Selecting a later service time to pass the booking cut-off is not permitted.
- Changes are valid only after written confirmation from our team. Incorrect or unconfirmed flight details may result in no service and no refund.
- Additional service charge of THB 1000 per dog, excluding tax
- Chinese passport holders must provide: Passport copy | Return ticket | Hotel confirmation







