Terms And Conditions

Terms and Conditions

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the conditions below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of these Terms and Conditions:

Affiliate means any entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other voting securities.

Country refers to the United Arab Emirates.

Company (referred to as “the Company,” “We,” “Us,” or “Our”) refers to Epic Travel LLC, Dubai, United Arab Emirates.

Device means any device capable of accessing the Service, including a computer, mobile phone, or tablet.

Service refers to the Company’s website and related travel services.

Terms and Conditions (“Terms”) mean this agreement governing the use of the Service.

Third-Party Services means services, content, or products provided by third parties that may be displayed or made available through the Service.

Website refers to Epic Travel LLC’s official website.

You means the individual or legal entity accessing or using the Service.


Purchase & Refund Policy

By making a booking or purchase through our Service, You agree to provide accurate, current, and complete information. You agree to promptly update account and payment details where necessary.

  • All prices are subject to change without prior notice.
  • Applicable taxes and fees will be added where required under UAE law.
  • Payments must be made in the currency specified at checkout.
  • By placing an order, You authorize Us to charge Your selected payment method.

We reserve the right to:

  • Refuse or cancel any booking at our discretion.
  • Correct pricing errors even after payment has been processed.
  • Limit or prohibit bookings that appear to be made by resellers or distributors.

Refund Policy

Unless otherwise stated in the specific service description, all sales are final and non-refundable.

Refund eligibility, if applicable, will strictly follow the cancellation terms outlined in the individual tour, package, or service booking confirmation.


Acknowledgment

These Terms govern Your use of the Service and constitute the agreement between You and the Company.

By accessing or using the Service, You confirm that:

  • You are at least 18 years of age.
  • You have read, understood, and agreed to these Terms.
  • You agree to comply with all applicable laws and regulations.

Your use of the Service is also subject to Our Privacy Policy.


Links to Third-Party Websites

Our Service may contain links to third-party websites. The Company has no control over and assumes no responsibility for their content, privacy policies, or practices.

We strongly recommend reviewing the terms and privacy policies of any third-party websites You visit.


Termination

We reserve the right to suspend or terminate Your access to the Service immediately, without prior notice, if You breach these Terms.

Upon termination, Your right to use the Service will cease immediately.


Limitation of Liability

To the maximum extent permitted by applicable law:

  • The Company’s total liability shall not exceed the amount paid by You for the Service.
  • We shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption.

Some jurisdictions may not allow certain limitations; in such cases, liability will be limited to the maximum extent permitted by law.


“AS IS” Disclaimer

The Service is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied.

We do not guarantee that:

  • The Service will be uninterrupted or error-free.
  • The information provided is fully accurate or up-to-date at all times.
  • The website will be free from harmful components.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United Arab Emirates, without regard to conflict of law provisions.


Dispute Resolution

In the event of a dispute, You agree to first contact the Company to attempt informal resolution before pursuing legal action.


Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.


Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the Website.

Continued use of the Service after updates constitutes acceptance of the revised Terms.


Contact Us

If You have any questions regarding these Terms and Conditions, please contact:

Epic Travel LLC

Dubai, United Arab Emirates

Phone: +971 4 379 7555

Support